Privacy policy

Altair IT (“we”, “us”) operates https://altair-infotech.com and related services. For privacy questions, contact us at altair.infotech.lk@gmail.com.

When you use our contact form, we collect the details you submit — typically your name, email address, optional company name, and message. We may also collect basic technical data such as IP address, browser type, and pages visited when our hosting or analytics providers record server logs.

We use contact submissions to respond to enquiries, discuss potential work, and keep an internal record of conversations. We do not sell your personal information. We may use aggregated, non-identifying usage data to improve the site.

Where applicable law requires a legal basis, we process contact information based on your request to receive a response (contractual steps / legitimate interests in running our business) and, where required, your consent for optional communications.

Contact messages are stored in our systems so our team can review and reply. We keep them for as long as needed to handle your enquiry and for reasonable business or legal record-keeping, then delete or anonymize them when no longer required.

We may share data with infrastructure providers that host this website and our backend (for example cloud hosting or database services), solely to operate the service. We may also disclose information if required by law or to protect our rights and users’ safety.

Our site may use essential cookies or local storage needed for basic functionality (for example keeping a staff session on the portal). We do not use contact-form data for advertising profiles. If we add non-essential analytics cookies later, we will update this policy and provide appropriate controls.

Depending on where you live, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. To exercise these rights, email us at the address above. You may also lodge a complaint with your local data-protection authority.

We apply reasonable technical and organizational measures to protect information we hold. No method of transmission or storage is completely secure; please avoid sending highly sensitive secrets through the public contact form.

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page will change when we do. Continued use of the site after updates means you acknowledge the revised policy.